Terms & Conditions
RETURNS AND REFUNDS
Due to the nature of our personalised products, we are unable to accept returns, however; if your CD is faulty or damaged we are happy to provide a full refund or a replacement CD. Please return the CD with all the original packaging to the above address.
Faulty or damaged products
must be returned within 21 days. As soon as we receive it we will issue your
refund or replace your item as requested by you.
If you have purchased a downloadable product please note that this cannot be refunded.
SECURITY AND PAYMENT
We do not store credit card details nor do we share customer details with any 3rd parties. We accept online credit/debit card payments securely via worldpay. When you have finished making your purchases and have filled in your delivery details you will proceed to worldpays secure online payment page where you will be asked for your payment details (e.g. credit card number). This secure online payment page is hosted on their SECURE SERVER. This ensures that all your payment details are securely encrypted for your safety.
PLEASE NOTE... We will never contact you via E-mail or telephone asking you to confirm your credit or debit card details. These are handled solely by worldpay and we do not have access to this information. Any E-mails asking you to confirm your card or bank details should be treated with suspicion.
We do not store credit card details nor do we share customer details with any 3rd parties. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998.) The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a cookie which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, please contact us.
AGREEMENT BETWEEN USER LAUGH ALONG AND LEARN
www.sleepyheadlullabies.co.uk web site is comprised of various web pages operated by Laugh Along and Learn. The web site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of www.sleepyheadlullabies.co.uk web site constitutes your agreement to all such terms, conditions, and notices.
Laugh Along and Learn reserves the right to change the terms, conditions, and notices under which www.sleepyheadlullabies.co.uk web site is offered, including but not limited to the charges associated with the use of Laugh Along and Learn web site.